Managed Plans Agreement
The agreement that governs a new-build managed plan (Website as a Service): what you pay, what you own while it runs, and how to buy the site outright.
Doman Digital (domandigital.co.uk)
Version 1.3 • Effective date: 1 January 2026 • Last reviewed: 23 August 2026
Doman Digital is the trading name of Infinity Domain Solutions Ltd.
Registered Office: First Floor, Swan Buildings, 20 Swan Street, Manchester M4 5JW. Registered in England & Wales. Company No. 11322252.
Trading address: First Floor, Swan Buildings, 20 Swan Street, Manchester M4 5JW.
Contact: hello@domandigital.co.uk • +44 7534 605926 (legal notices: legal@domandigital.co.uk).
This page is the current template of the Managed Plans Agreement, the document that governs a new-build managed plan under Website as a Service (Handled, Improve or Automate, bought as a new build rather than for a site you already own). It forms part of the Master Services Agreement between us. Your own signed copy, carrying your business's details and start date, is the version that governs your plan; this page is provided so you can read the terms before you sign anything, and reflects the current fees and figures below rather than the fees on your specific signed copy if those have since changed.
If you already own your site and want it hosted and looked after rather than rebuilt, this document does not apply to you: that arrangement runs under Schedule A (Support and Hosting Plans), which carries no launch fee and no minimum term. Contact us for a copy.
This agreement applies where we build a new website for you and operate it under a monthly plan, rather than delivering it as a one-off project. Where a Statement of Work has been signed for the same website, this agreement governs the commercial terms of the plan and the Statement of Work governs the scope of the build.
You pay a one-off launch fee at signup, together with the first month's fee. The launch fee is not a deposit against the buy-out and is not credited towards it. The monthly fee is billed monthly in advance from the plan start date.
| Plan | Launch fee | Monthly fee |
|---|---|---|
| Handled | £399 | £145/mo |
| Improve | £499 | £350/mo |
| Automate | £799 | £600/mo |
Fees are currently free of Value Added Tax because we are not VAT registered. If that changes, VAT is added only to fees falling due after the registration date, and you get written notice before it happens. We may change the monthly fee on 60 days' written notice, never within the minimum term; if you do not accept the change, you may cancel under clause 3 before it takes effect, and your buy-out figure is calculated at the old fee.
The plan runs for a minimum term of 12 months from the plan start date, then continues month to month until cancelled. 14 days to change your mind. Cancel within 14 days of signing for any reason and everything you've paid, launch fee included, comes back in full. Your site goes live inside that window and seeing it live doesn't end the right: you get to look at the finished thing and still walk away.
After the 14 days and during the minimum term, you may cancel at any time by giving 30 days' written notice. You then pay the monthly fees falling due during that notice period, plus a single early-exit sum equal to the remaining monthly fees in the minimum term. That sum is capped at the buy-out figure for your tier on the date of notice, so leaving never costs more than owning the site outright, and you may choose to pay the buy-out instead and own it. Exercising the buy-out ends the minimum term immediately.
After the minimum term, either party may cancel on 30 days' written notice. There is no exit fee at any point. On cancellation without a buy-out, your site stays live until the end of the paid period and for a further 14 days, so you have time to move a domain or stand up a replacement, then is taken offline. Your export rights under clause 8 are unaffected and survive cancellation.
While the plan is running, we own the intellectual property in the website build: the design, the code and the configuration. You own, at all times and regardless of this agreement: the domain name; all content, copy, images and data you supply or that is produced for you; and your accounts with third parties. We will never hold billing ownership of an account in your name, and will never place your domain or hosting in an account you cannot recover independently of us.
The build transfers to you on completion of the buy-out under clause 5, and not before. Bespoke portions are assigned to you outright; template-derived portions, code we wrote before or independently of this agreement and reuse across clients, are licensed to you permanently rather than assigned, because the underlying template continues to be used for other clients.
You may buy the website outright at any time from signup, including during the minimum term. There is no waiting period, and every tier qualifies.
The buy-out price is the greater of the floor for your tier, and the build value for your tier less half of all monthly fees paid to date. Every pound paid in monthly fees therefore moves you fifty pence closer to owning the site outright; the launch fee is excluded from the calculation. The floor is the point below which the build would be handed over for less than it cost to produce; monthly fees paid after the floor is reached do not reduce the buy-out price further.
| Plan | Build value | Floor | Floor reached at |
|---|---|---|---|
| Handled | £950 | £399 | Month 8 |
| Improve | £1,950 | £599 | Month 8 |
| Automate | £2,950 | £899 | Month 7 |
Exercising the buy-out discharges the minimum term immediately; you are not liable for any remaining monthly fees within the minimum term once the buy-out has been paid in full. We will confirm the current buy-out figure in writing within 5 working days of a written request, showing the monthly fees counted and the resulting figure.
On payment of the buy-out in full, we hand over:
The handover excludes our own backend services, provisioning tooling and internal automation, and any bespoke integration that remains hosted by us; where one is in use, we will say so in writing before the buy-out is paid, and state what it does and what it would cost to replace or continue. Intellectual property in bespoke portions of the build is assigned to you on payment in full; template-derived portions are licensed rather than assigned. The handover is completed within 30 days of payment clearing.
The website is yours. You may then choose any of the following:
You are under no obligation to keep any ongoing arrangement with us after the buy-out.
You may request an export of the domain, accounts and all content at any time, on any tier, whether or not the buy-out has been exercised, and whether or not the plan is being cancelled. We provide it within 30 days of a written request, at no charge, and this right survives termination of this agreement. An export under this clause does not transfer intellectual property in the build, which transfers only under clauses 5 and 6.
Included time does not roll over into the following month. Response targets, and the additional Improve and Automate scope, are those in Schedule A for the equivalent tier, which apply to this agreement while the plan is running.
Monthly fees are due on the billing date. Where both parties are acting in the course of a business, we may charge statutory interest and compensation on late commercial payments under the Late Payment of Commercial Debts (Interest) Act 1998. Where you are a consumer, that Act does not apply; we may instead charge simple interest at 4% per annum above the Bank of England base rate from the due date until payment. We may suspend the website where a fee is more than 30 days overdue, having given at least 14 days' written notice and an opportunity to pay; suspension does not affect your export rights.
Either party may terminate immediately for an unremedied material breach, insolvency, administration, or ceasing to trade. We may also terminate for convenience on 90 days' written notice, the only circumstance in which we may end a plan inside the minimum term for a reason other than the above.
If we terminate for convenience, stop offering managed plans, or become insolvent, you may buy the site out at the floor price regardless of how many monthly fees have been paid, or take a full export at no cost. On our insolvency or administration you are also granted, automatically, a perpetual, irrevocable, worldwide, royalty-free licence to use, host and modify the website build, so your site keeps working whatever happens to us. No further minimum term or fee is payable in any of these cases.
Need a break? You can pause your plan instead of cancelling. Email us and we will pause billing for up to 3 months while your site stays live. Billing resumes automatically at the end of the pause window unless you cancel. Nothing in this agreement excludes, restricts or overrides your statutory rights. Where you are a consumer, any term that would be unfair under Part 2 of the Consumer Rights Act 2015 is not binding on you, and the cancellation rights under the Consumer Contracts Regulations 2013 apply in addition to clause 3, and are not limited by it. Where those Regulations give you a longer or wider right, the Regulations prevail.
This agreement, and related documents, are available in alternative formats on request: contact legal@domandigital.co.uk. No amendment is valid unless made in writing and signed by both parties. This agreement is governed by the laws of England and Wales, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
