Quick answers so you know how we work.

Four fixed-price tiers. The smallest covers up to eight pages, the largest up to thirty plus multi-location work, and page count and scope are what move the price. The websites pricing page lists what each tier includes alongside what it costs. You get a fixed quote in writing before any work starts, and it only moves if the scope does.

There are three ways to pay. Buy it outright, and the build splits 30% when you sign, 30% when we start building, and 40% before launch. Spread it across twelve months, with a deposit and eleven equal monthly payments, interest free. Or take a managed plan, where your first month's payment starts the work and there is no build fee.

It depends on the tier. The smallest builds run four to six weeks and the largest eight to twelve. The websites pricing page gives the window for each one.

What moves that most is rarely the build itself, it is how fast content and approvals come back. Projects with everything ready often land inside their window.

Both work. Self-editing access comes as standard, so you can change copy, images and offers yourself without needing a developer. Most clients would rather send the changes over and have us handle them, and that's included too.

Yes. You get a CMS login if you want one, plus we keep an admin account to maintain the site. Ask anytime for extra logins or to revoke old ones.

Included: tweaks to the pages and components we built. Out-of-scope: net-new sections, new integrations, or campaigns. Those get quoted separately or handled via a sprint.

Changes to your site are covered by a monthly plan. Text, images, layout, how something looks, moving things around, fixing something that has broken: as many as you need, no counting. New pages, new features and redesigns are separate work, and we price those up before we start so you always know first.

If your site is down, or your enquiry form stops reaching you, you get a response within four hours and we begin work the same working day. That is identical on every plan, and it applies even if you are not on one. For anything less urgent we acknowledge within two working days on Handled, one on Improve, and the same working day on Automate.

What each plan costs is on the managed plans page.

The contract is a straightforward service agreement. It sets out what is being built, the agreed timeline, the payment schedule, and what happens if either party needs to make changes.

You receive a copy before any work begins and can ask questions about any clause before signing.

Ownership depends on how you buy. Buy the site outright, or across twelve months, and it becomes yours when the final payment clears. On a managed plan we own the site until you choose to buy it, and buying is always your choice rather than something that happens automatically.

Whichever route you take, the site runs on an open standard, so it can move to another host or another developer, and your documentation and access are yours from day one.

The work here is primarily focused on UK service businesses. That said, clients based outside the UK who serve UK markets, or who have a UK-registered business, are considered on a case-by-case basis.

All communication runs via video call and async messaging, which works without issue across time zones. If your project looks like a good fit, get in touch.

It starts with a video strategy call, 30 minutes. The aim is to understand your business, your customers, and what a successful outcome looks like in concrete terms.

After the call, a written brief summarises what was discussed and forms the basis of the proposal. You review and approve the brief before any work or costs are confirmed.

Yes. We build Shopify stores and custom storefronts, with the scope agreed up front.

Most of our work is service business websites where the goal is enquiries, bookings and calls, so a site with a payment element such as deposits or online booking is well-trodden ground for us. See domandigital.co.uk/pricing/ecommerce for what each tier covers.

That depends on how you bought the site, and you are told which applies to you before you sign.

If you own it outright, or you have finished paying for it across twelve months, you keep everything: the site files, the domain, your analytics and your accounts.

On a managed plan we own the site until you buy it, so what stays yours throughout is your domain, your data and your accounts. You can buy the site whenever you want, and we will price it for you when you ask.

Either way it runs on an open standard, so it can move to another host or another developer. Your documentation and access are yours from day one, rather than handed over at the end.

Yes. A staging link is shared before the final site goes live. You have time to review, request changes, and approve before the domain switches over.

Nothing goes live without your explicit sign-off.