Case Study · Accountants
Harrison needed a site that looked credible, explained the offer clearly, and helped local prospects trust the business fast enough to enquire. The challenge was not just launching a website. It was building a proper digital trust layer for a professional service.

First impression
Professional, credible, and structured
Site role
The first interview before the first call
Google visibility
Indexed and findable for local searches
Harrison James Ltd is a modern accountancy firm based in Northampton, serving SMEs, contractors, landlords, and high-earning individuals. When Harrison approached Doman Digital, the firm had no dedicated website. Potential clients searching for an accountant in Northampton found nothing.
In professional services, the website is the first interview. Before a prospective client ever picks up the phone, they have already assessed whether the firm feels credible, organised, and capable of handling important work. Without a website, Harrison James was not even getting that interview.
There was also a structural complication. Harrison runs two distinct businesses: the accountancy firm and a separate K-beauty skincare brand, Harrison's Beauty. Both needed their own digital presence, each speaking to a completely different audience, built and delivered during the same period.
The accountancy site was treated as a credibility-first build. The goal was not to impress with complexity but to remove doubt. Service pages were structured around the questions a prospective client actually asks: what do you do, who do you work with, what does the process look like, and how do I take the first step.
The visual direction stayed calm and authoritative: a navy and gold brand system paired with Inter for body copy and Sora for headings. Trust signals were built into the architecture rather than bolted on, with AccountingService JSON-LD structured data, clear service routes, semantic markup, labelled form fields, keyboard focus states, skip-to-content navigation, dark mode, and documented WCAG colour contrast decisions.
For Harrison's Beauty, the approach was entirely different: a K-beauty storefront structured around product discovery, purchase confidence, and mobile-first browsing. The two sites share no components, no visual language, and no brand confusion, but were built and delivered by the same person over the same period.
The site runs on Next.js 14 with the App Router, TypeScript, and Tailwind CSS, hosted on Vercel with GitHub Actions CI running lint, type checks, and build validation on every push. Content is separated into typed data models for services, sectors, resources, testimonials, and case studies.
Vercel Analytics runs natively. Lighthouse scores on desktop (measured via crawlshot): 100 performance, 100 accessibility, 100 best practices, 100 SEO. The build reflects the kind of infrastructure discipline a financial services firm should expect from its digital partner.
After launch, Harrison James went from being invisible to local prospects to showing up for accountancy searches in Northampton. The site does the credibility work that matters before a first call: prospective clients arrive, find services and process clearly laid out, and assess whether the firm is for them.
That is the harder shift in professional services. The website becomes the first interview, and a confident first impression carries through to the first conversation. The firm now has a digital presence that can be found, that converts the traffic it earns, and that gives prospective clients enough to make a confident decision before they pick up the phone.
Next.js 14, TypeScript, Tailwind CSS, Vercel. Lighthouse (crawlshot): 100 performance / 100 accessibility / 100 best practices / 100 SEO
“The accountancy site feels professional, credible and structured exactly how clients would expect. Everything runs smoothly, is mobile friendly, and looks great. If you're looking for someone reliable, skilled and genuinely easy to work with, I highly recommend them. 10/10 service and results.”
“Honestly couldn't be happier with the website that was built for me. I needed both my skincare brand and accountancy services to look professional, trustworthy, and modern, and that's exactly what was delivered. From start to finish, the process was smooth and well organised. Communication was clear, changes were handled quickly, and nothing ever felt like too much trouble. They really understood my vision and brought it to life perfectly. The skincare site looks clean, premium and easy to shop, while the accountancy site feels professional, credible and structured exactly how clients would expect. Everything runs smoothly, is mobile friendly, and looks great. If you're looking for someone reliable, skilled and genuinely easy to work with, I highly recommend them. 10/10 service and results.”
The dual-brand structure worked but it added project management complexity that slowed both builds slightly. If I were doing this again, I would separate the two projects into sequential phases rather than running them in parallel, completing the accountancy site fully before beginning Harrison's Beauty.
Splitting attention across two distinct audiences, two visual systems, and two conversion goals in the same delivery window is manageable but not ideal. Sequencing would have let each site get more focused attention at the moments that mattered most.
If you run a professional service business and your site is not helping buyers trust you quickly, get in touch and we will show you what is getting in the way.