Common questions
- Why build custom when off-the-shelf tools exist?
- Usually you should, and we'll tell you when. Custom software earns its price when the tool forces you to work in a way that costs you money: staff double-entering data, a process the tool can't express, or three subscriptions covering one job badly.
- Why does this cost more than a website?
- A website presents information. Software holds your data, runs your process, handles logins and payments, and has to keep working when someone does something unexpected. It's more to build and far more to get right.
- Can you build a booking system?
- Yes, as a bespoke build. We don't sell booking as a cheap standalone product, because Fresha, Square, and Treatwell do the standard version free and do it well. We build booking from scratch when your scheduling genuinely doesn't fit those, and it's quoted as a bespoke web app.
- What if the price comes back higher than I expected?
- Then you walk away having paid nothing. The scoping call and the quote are free. We'd rather lose the project at quote stage than halfway through a build.
- Do I own it?
- Yes. The code and the data are yours on handover, with no lock-in and no licence to keep paying. If you want us to keep hosting and improving it, that's a managed plan you can leave.
- How long does it take?
- Four to six weeks for an internal tool, six to ten for a customer portal, and eight to sixteen for a bespoke app. The scoping call gives you a real date rather than a range.
