Subprocessors
Subprocessors & Tools
Categories of service providers we may use to deliver services.
Doman Digital (domandigital.co.uk)
Version 1.3 • Effective date: 1 January 2026 • Last reviewed: 23 August 2026
Doman Digital is the trading name of Infinity Domain Solutions Ltd.
ICO registration number: ZC222352.
Registered Office: First Floor, Swan Buildings, 20 Swan Street, Manchester M4 5JW. Registered in England & Wales. Company No. 11322252.
Trading address: First Floor, Swan Buildings, 20 Swan Street, Manchester M4 5JW.
Contact: hello@domandigital.co.uk • +44 7534 605926 (legal notices: legal@domandigital.co.uk).
This page lists categories of service providers (subprocessors) we may use to deliver services. We update this list as our tools change. If you need a named list for procurement, email us.
1. Categories of subprocessors
- Hosting and infrastructure providers (website hosting, deployment, storage, database, CDN).
- DNS and security providers (domain/DNS, security services).
- Email and communications providers (inbox hosting, transactional email delivery).
- Scheduling providers (booking pages and appointment tools).
- Analytics providers (site usage measurement), only used with consent where required.
- Payment processing providers (checkout, invoicing).
- Authentication providers (user account management, login).
- CRM and relationship management tools (client records, project tracking).
- AI service providers (project summaries, analysis, drafting).
- Contract and e-signature providers (contract sending and signing).
- Messaging providers (SMS, WhatsApp notifications).
- Call tracking providers (measuring which marketing brings in phone enquiries), used only where a client buys lead generation.
- Error monitoring and observability (error tracking, performance monitoring).
- Customer support tooling (ticketing, contact forms) where implemented.
2. Typical examples (may vary by project)
| Category | Example providers | Data processed | Location/transfer notes |
|---|---|---|---|
| Hosting/infrastructure | Hosting, deployment, database and file-storage providers | Website content, logs, form data, uploaded files | May involve processing outside UK; safeguards in place |
| DNS/security | DNS provider and registrar as applicable | DNS records; limited administrative data | Varies by provider |
| Email/Comms | Email hosting and transactional email delivery | Email content, recipient addresses, delivery metadata | Varies by provider; may be US-based |
| Scheduling | Booking and appointment tool | Name, email, booking time, messages | Varies by provider |
| Meeting recording and transcription | Recording and transcription of calls, using a connected video-calling or meeting platform | Audio/video recording, transcript, attendee names | Varies by provider |
| Analytics (optional) | Analytics tools (only after consent) | Usage data, device info, event interactions | EU or varies by provider; consent-gated |
| Payment processing | Payment processor for checkout and invoicing | Payment amounts, customer email, transaction metadata | May be US/EU; PCI DSS compliant |
| Authentication | Authentication provider for client portal | User credentials, email, session tokens | May be US-based; safeguards in place |
| CRM | Customer relationship management tool | Contact details, project status, deal data | May be US-based; safeguards in place |
| AI services | AI provider for summaries and analysis | User-provided input (e.g. project brief, business details) | US-based; only data you provide in context |
| Contract/e-signature | Electronic signature provider | Signer name, email, contract documents | May be US-based; safeguards in place |
| Messaging | SMS and messaging provider | Phone number, message content, delivery status | May be US/EU; used only when you provide your number |
| Call tracking | UK call tracking and marketing attribution provider | Number dialled, caller’s number, time, duration, and how quickly the call was answered. Calls are not recorded or transcribed | United Kingdom; used only where a client buys lead generation |
| Error monitoring | Error tracking and performance monitoring tool | Error details, device info, page visited; personal data scrubbed where possible | EU-based instance |
3. Contact
Procurement requests: legal@domandigital.co.uk.